I’m all for supporting family owned businesses. We spend a lot of money at this restaurant. Today we placed a $130 (plus tip) take out order for Father’s Day. I picked it up and my order wasn’t complete, despite my specifically asking if I had everything. I get that mistakes happen, but when I have to return to pick up the rest of my order, it’s is disappointing. I was given the pizzas that had been sitting there for 30 minutes, so they were cold when I got home. Half my family was already eating what I had dropped off, so they could enjoy their dinner while warm.When I had returned to pickup what was never given to me, the owner casually handed me the less than warm pizzas and said, “I’m sorry for the mix up.”Thanks for the apology, but given the info above, I’m not sure that this is great customer service. Happy Father’s Day Arrabiatas! Do better!
We are hoping to see some faces today, new ones and familiar ones! We will be open until 9PM serving delicious Italian food for dine in, take out and delivery! We have a full menu on our website www.arrabiatas.net 🍝